Terms of service

GFIP, LLC dba VerifiedShungite.com

Return Policy, Terms of Service, and Decorum Policy


OVERVIEW

This website is operated by GFIP, LLC dba VerifiedShungite.com. Throughout the site, the terms “we,” “us,” and “our” refer to Verified Shungite. By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced herein or available by hyperlink. These terms apply to all users of the site.

Please read these Terms carefully before using our website. If you do not agree, you may not access the site or use our services. We reserve the right to update or change any part of these Terms by posting updates on this page. Continued use of the site constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.


45-Day Return Policy

We stand behind the quality of our products and offer a 45-day return policy on eligible items. Please review the following conditions:

Eligibility:

  • Items must be in original condition, with all packaging and documentation included.
  • Cell plates: adhesive backing must remain intact and unpeeled.
  • Non-returnable: water products and EMF fabric items.

Authorization:

  • Email help.verifiedshungite@gmail.com within 45 days of the shipping date, including your order number.
  • We will provide return instructions and the proper return address. Returns must be shipped with signature required.
  • Return shipping costs are the customer’s responsibility.

Inspection and Retesting Fee (15%)

A 15% inspection and recertification fee applies to all returned items. This helps us maintain authenticity standards and protects against product swaps.

Verification Process:

  • Each item is weighed and tested for authenticity.
  • Elite Shungite: compared to original shipment photos, video, and weight records.
  • If the weight or appearance does not match, the return will be declined and shipped back at your expense.
  • Items deemed inauthentic will not be refunded.

Refunds: Once confirmed in original, unused condition, refunds are processed to the original payment method, less the inspection fee.